User training should have already occurred but if it hasn’t that needs to be done. The staff need to be trained on all systems they need to operate and maintain. (for example, air conditioning, emergency power, lighting, security, audio visual equipment and any equipment).Please click on the link for more information
Being excellent at interpersonal communication is one of the most valuable skills you can aspire to. Taking time to understand your client people and how they interact through their organisation with one another and with the project team is key to knowing how to adjust the leadership style of the project delivery.Please click on the link for more information
When developing a schedule it is best to keep in mind the type of client organisation you are working with and provide realistic periods for reviews and approvals between phases. However, we find one of the best ways to develop a schedule or timeline is to work backwards from the date that the project is due to be handed over to the client complete.Please click on the link for more information
Team mates are usually a very good way to strategize questions around topics. Project leaders are typically very good at asking questions and finding out information from clients.Please click on the link for more information
A client will start to strategize about how they will relocate very early in a project. It can even start long before construction has commenced. Logistics for a large company can be very involved. There may be also a tender process for a move management company.Please click on the link for more information
A client will start to strategize about how they will relocate very early in a project. It can even start long before construction has commenced. Logistics for a large company can be very involved. There may be also a tender process for a move management company.Please click on the link for more information
Initially, questions to clients should be about their expectations, their budget, time-frames and what they believe is needed in the project. At this stage, we are interested in deepening understanding and developing our relationship. Project Leaders should always have other questions at the back of their mind such how can we align what we offer to what they need.Please click on the link for more information
Every project is treated as unique with unique individuals, goals and solutions. We consider our clients’ needs for each project individually and then adjust accordingly. The whole project is important to us.Please click on the link for more information
It is important to know that at M Moser we do not refer to clients as if they are a person i.e. ABC Company wants to meet with us. We refer to people by name in that company i.e. Mark from ABC Company would like to meet with us. M Moser prides itself on their relationships with people. Empathy and listening skills are our best tools in learning how best to work with them as people.Please click on the link for more information
Often different people can interpret the flat information differently from one another, so sending in 3D is a better way of explaining things.Please click on the link for more information
We will need to state this to the client clearly and let them know we are working on a solution that may be based upon insufficient information.Please click on the link for more information
M Moser concern themselves mostly with the quality of communication and understanding of the client and the project. At this stage, we are developing the schematic design to a much more integrated set of information used to develop the design further and create the information from which the project will be built.Please click on the link for more information
We see the team as being everyone with a role to play in a successful delivery of the project. To design successfully, the designer will need to have a broad view of all aspects of the work including work needed by professions that he or she may not be an expert in.Please click on the link for more information
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